Refund policy
Fit & Go
Customer satisfaction is important to us.
Return Eligibility
You may request a return or exchange within 14 days of receiving your order if:
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The item is unused
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The item is in its original packaging
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The item is in the same condition as received
Non-Returnable Items
The following items cannot be returned:
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Used products
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Damaged products due to misuse
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Products without original packaging
Refund Process
Once we receive and inspect the returned item, we will notify you regarding the approval of your refund.
If approved, refunds will be processed through the original payment method.
Return Shipping
Customers may be responsible for return shipping costs unless the item received was defective or incorrect.
Payment Policy
Fit & Go
Fit & Go offers secure payment options to ensure safe transactions.
Accepted Payment Methods
We may accept the following payment methods:
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Credit / Debit Cards
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Mobile wallet payments
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Cash on Delivery
Payment Security
All online payments are processed through secure third-party payment gateways compliant with international security standards.
Fit & Go does not store or process card details directly.
Failed Transactions
If a payment fails, the order will not be processed until successful payment confirmation.
Disclaimer
All information provided on the Fit & Go website is for general informational purposes only.
Fit & Go makes every effort to ensure product information is accurate. However, we do not guarantee that all descriptions, images, or specifications are completely error-free.
Product colors, appearance, and specifications may vary slightly due to manufacturing updates or screen display differences.
Fit & Go reserves the right to modify website content, products, or policies at any time without prior notice.